- Follow the screen process until you get to the point where it requires the LG user agreement to be downloaded. Do it. It should work this time you connect through the hotspot. UPDATE: I scrolled through all the forum responses and realized that I hadn`t tried a possible solution that a user had posted (and that LG support person suggested, but didn`t work). I pressed the Home button on the remote control, chose “web browser” and then appeared on the screen four tiles with different websites. I used the arrow keys to select the Google tile, which then asked me to re-enter my Wi-Fi password. As soon as I did, it led me to download user agreements that didn`t work on the first try, but it did when I tried it a second time. I can use Netflix now. The user who posted this solution stated that it was necessary to first try to access a website via the browser (he chose Google) before he could go through the process of user agreement.
We process your information on the following legal grounds: I simply removed the other router. The TV then automatically recognized the correct one and downloaded the user agreement.